Accessibility at Gonville Hotel

We want every guest to feel welcome, comfortable and at ease from the moment they arrive. Whether you’re visiting Cambridge for a weekend away, a celebration or a business stay, we’ve designed our hotel so that more people can enjoy it fully and independently.

Every guest’s needs are different, so we’d love to hear from you before your stay. Call us on +44 (0)1223 366611 and we’ll do everything we can to make your stay a comfortable one.

Get In Touch With Us

Accessibility

Parking

Designated accessible parking Yes

Designated accessible parking bays are available within 50 metres of the main entrance and an alternative step-free entrance.

Step-free route with firm surface from car park to entrance Yes

There is a step-free route with a firm surface from the parking to the main entrance.

Building entrance

Step-free entrance Yes

There is step-free access at the main entrance via a ramp.

Access to public areas

Step-free access to all or most areas Yes

There is step-free access to all or most areas. This may include access by ramp or lift. There is step-free access to our accessible toilet, bar, breakfast and restaurant.

Single-level No

Lift Yes

There is a lift available.

Restaurant / dining room / bar

Wheelchair-accessible food and beverage outlet Yes

Our food and beverage outlets are all accessible.

Quieter table Yes

A table located in a quieter area is available, where noise is minimised.

Table service as standard or on request Yes

Table service is available as standard.

Dietary requirements catered for Yes

A selection of food is offered for a range of dietary requirements.

Wheelchair-accessible bedrooms and bathrooms

Wheelchair-accessible bedroom Yes

We have 5 fully wheelchair-accessible bedrooms, Deaf Guard machines available for those guests who are hard of hearing, PEEP system in place so that we are always aware of those guests that may require assistance exiting the building and how. There is a lift meaning all rooms are easily accessible for those with mobility limitations.

Wheelchair-accessible bedroom with an adjoining bedroom Yes

There is 3 wheelchair-accessible bedrooms with an adjoining bedroom.

Wheelchair-accessible bathroom with roll-in shower Yes

All wheelchair-accessible bathrooms have a level floor, including a roll-in shower.

Wheelchair-accessible bathroom - bath only Yes

There are 2 wheelchair-accessible bathrooms which have a bath, with a transfer seat and grab rails.

Hoist No

Emergency assistance alarm Yes

An emergency assistance alarm is available in all wheelchair-accessible bedroom and/or wheelchair-accessible bathroom.

Twin / double bed options in wheelchair-accessible bedroom Yes

Both double and twin bed configurations are available across wheelchair-accessible bedroom(s). Not all configurations may be available in every room.

Electric profiling bed No

Changing Places toilet Yes

There is a Changing Places toilet, which includes an adult size changing bench, toilet, sink and hoist.

Free-standing shower chair Yes

A free-standing shower chair is available.

Fixed shower seat Yes

There is a fixed shower seat.

Bedrooms and bathrooms – General

Ground floor bedroom with en-suite bathroom Yes

There is at least one ground floor bedroom with an en-suite bathroom.

Standard bathroom with separate shower unit Yes

There is at least one bathroom for a standard bedroom with a separate shower unit or wetroom, instead of a shower over a bath.

Fridge in bedroom Yes

A fridge is available in at least one bedroom where food, drinks or medication can be stored.

Allergy-friendly bedroom No

General questions

Wheelchair-accessible toilet in public areas Yes

A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas.

Emergency evacuation plan for disabled people Yes

Personal or General Emergency Evacuation Plans are in place for disabled customers.

Map / floorplan showing accessibility facilities Yes

A map or floorplan showing accessibility facilities is available.

Enclosed outdoor area No

Disability awareness / equality training Yes

Disability awareness / equality training is provided for staff.

Designated quiet space or room No

Assistive listening system Yes

There is an assistive listening system available e.g. a hearing loop.

Emergency alarm with flashing lights Yes

There is an emergency alarm with flashing lights, to alert deaf guests to a fire or other emergency scenario.

Emergency alarm with vibrating pillow pad Yes

A vibrating pillow pad alarm to alert deaf guests in an emergency is available.

Facilities for assistance dogs Yes

Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby.

Tactile signage Yes

Tactile signage is available. This may include Braille.

Large-print information on-site No

English Braille information No

Virtual tour No

Assistance available 24 hours Yes

There is 24-hour guest assistance available.

Adapted / accessibility equipment Yes

Adapted equipment is available.

Wheelchair / scooter charging point Yes

There is at least one wheelchair / scooter charging point.

Free familiarisation visits Yes

Free familiarisation visits are available. You are welcome to arrange a visit ahead of booking/visiting to familiarise yourself and/or others with the venue at no additional cost.

Sensory equipment Yes

Sensory equipment is available. This may or may not be in a dedicated sensory room.

Wheelchair and/or scooter loan No